Updated: 10th of June 2021 ‐ The name of the registry holder has been changed after Suomen Hostingpalvelu Oy merged with the parent company Planeetta Internet Oy 1st of June 2021


Planeetta Internet Oy
Mannerheimintie 105
00280 Helsinki

Contact for Registry Issues

Heidi Eronen
Phone +358 207 414 881

Registry Name

Hostingpalvelu customer register

Purpose of processing personal information

General conditions under section 8 of the Personal Data Act;
Managing and maintaining customer relations
Customer letters and bulletins
Marketing for Customers
Analysis and statistics
Domain name registration and maintenance

Data content of the registry

Customer Basics

Identity number
Email address
Telephone number
transaction language

A personal identification number is also required to register a domain name for a private individual.

Client identifiers for using network services:

Customer IP address (when ordering and logging into service)

Regular Data Sources

Customers’ self-reported information
Supply barriers provided by customers themselves

Regular Delivery of Data

When registering a domain name, the domain name holder and the contact person information are disclosed to the domain registrar administrator. For .fi domains, the register is FICORA, .eu domain names Eurid and other terminals HEXONET GmbH. Otherwise, the information will not be disclosed to outsiders. Information will not be disclosed outside the EU or EEA.

Retention of Personal Data

Personal data will be retained for as long as it is necessary to maintain customer relationship, domain name management and accounting. Data is deleted when storing is not required anymore within 5 years.

Principles for Registering Security

Data is kept technically secure on a secure server site. Physical access to the server base where data is located is blocked by access control as well
through other security measures. Access to data requires adequate rights, as well as multi-stage recognition. For example, firewall technology prevents external attacks and access to registry information.
The registration information is backed up safely and will be returned as needed. Security level
is audited at repeated intervals either by external or internal audit.

Personal data will only be processed by persons specifically designated by Planeetta Internet Oy who are employed by Planeetta Internet Oy. These are recognized by systems using a personal user name and password. Users are bound by the confidentiality obligation.

Registered Rights

A person in the register has the right, inter alia:


  • asks the controller to access personal information about himself and the right to request rectification or removal of such data, limitation of processing or refuse to process

  • Check and, if necessary, get corrected what information about him is in the registry. A person in the register has the right to make changes to the information that has been incorrectly entered in the register. These steps should primarily be made on a client page where you can view and change information.

  • Insofar as the processing of personal data is based on the consent of the data subject, the right to withdraw consent at any time, without prejudice to the consent of the consent before its cancellation of the legality of the processing

  • make a complaint about the processing of personal data to the supervisory authority

Direct Marketing Consents and Prohibitions

The customer has the option of subscribing to or canceling a newsletter subscription when signed in on the web service. The newsletter can also be canceled directly through the link in the newsletter link.