Ficora is the registry for .fi domain names. From 5 September 2016 a new operation model will be taken in use. This model will clarify the roles of FICORA and registrars. Some restrictions will be removed with the new operational model After the change everyone can register a .fi domain name. Hence also companies and privat persons from outside of Finland can register .fi domain names.

fi domain renewed

The change means that each domain name holder must have their own registrar. It is the registrar’s duty to administer domain names on behalf of the holder and manage the customer relationship. After the change domains can no longer be registered or renewed directly through Ficora.

Hostingservice.fi (Suomen Hostingpalvelu Oy) will continue to be a .fi domain registrar after the change.

Required actions for .fi domain name holders:

1. If your .fi domain name uses our name servers (ns1.hostingpalvelu.fi ja ns2.hostingpalvelu.fi):
No action is required.

It’s the default settings to use our name servers. If you have not changed them you are using our name servers.

2. If your .fi domain name does not use our name servers (you have changed the name servers):
– Go to the client area and change the authorisation key at the domain page at My domains -> Manage -> Authorisation key.
– If you do not have a authorisation key you can order a new from the address below:
https://domain.fi/s/EN/AnonymousAuthorizationKey/AnonymousRequest/f112
– When the authorisation key is saved, Hostingservice.fi will continue to be your registrar after the change.
-If you domain is not shown at our customer pages, please contact us. You can also order a domain transfer from our order page.

You can find more information about the change at Ficoras website:

https://domain.fi/info/en/index/fi_uudistuu.html

You can search for a new domain name at our domain page.

23.03.2016

We have already changed our domain pricing for registering domains. Now it is time to update the renewal price for the domains for our old customers. Price change concerns domains .com, .net, .org and .info. Price change is due to the current value of the euro and to Verisign lifting their prices.

New prices for registering and renewal:
.COM 12,90 €/year
.NET 12,90 €/year
.ORG 12,90 €/year
.INFO 14,90 €/year

New prices will take effect immediately and will be the prices in the new invoices. In case you do not accept the price changes, you may cancel the domain or transfer it. You can cancel a domain using Client Area or by sending our customer support an email. If you do not want to continue a domain, already created invoice will be cancelled.

16.02.2016

We update our cloud platform Saturday 6.2 during the period 02.00 -06.00 (EET). During this time Cloudserver and shared hosting services will have an about 1 hour-long outage.

The update improves the reliability of the system and fixes a number of bugs. Among other things, the situation in which a physical server is broken and the service is transferred to another physical server should be more stable in the future.

02.02.2016

This guide will show how you can manage your domains DNS settings in our service (A, CNAME, MX, TXT, SRV). Please notice that it might take several hours before the changes update to the world, so please be patient while making changes to these settings.

Different service providers use different markings on their instructions. Here are the most common ones:

  • @ -character or an empty field means your domain name, e.g. example.com
  • www -prefix means your domain name with the prefix, e.g. www.example.com

 

MX record defines the server that accepts your email messages. MX records are domain spesific so they affect all email addresses under that domain.

1. Open your control panel and choose “Domains” -> “Advanced Zone Editor“.
2. If you have multiple domains in your web hotel package, choose the domain you wish to make changes to and click “Manage“.

New records can be added by using the “Add record” form.
You can edit the existing records by clicking “Edit” next to the record you wish to make changes to.

Name: The name of your domain (in here it is example.fi).
Priority: The server with the lowest priority number will be the primary email server (0 is the highest priority). If multiple servers have the same priority number, messages will be sent to them at random.
Destination: The destination of the server where your mail services are.

 

Here is an example on how to forward the messages to Google with MX:

Generally it is advised to only use the email records that are needed. For example, if you want to redirect your mails to Google, you should delete all other MX records so that the Google records are the only ones (like in the picture).

Here is an example on how to forward the messages to Office 365 -service:

If you are only using 1 MX record, the priority number is not important. It is still good practise in these cases to use priority “0”.

Before adding or changing any records, check the records from the service provider you are about to use.

A-Record is used to point a domain or a subdomain to a servers IP address. IP address has to be in IPv4-format (e.g. 31.217.192.97).

1. Open Control panel and click “Advanced Zone Editor“.
2. If you have multiple domains in your web hotel package, choose the domain you wish to make changes to and click “Manage“.

By default, the main A record for the domain is the first one in the list. You can edit this by clicking the “Edit” button found on the right side of the domain:

By changing this IP address, you can easily point your site traffic to another server:

A new A record can be added like this:

Click the “+ Add record
Name: The name of the domain/subdomain you want to create the record for.
TTL(Time To Leave): TTL is used to mark the lifespan of the record in seconds. This can be for example 3600 (1 hour). TTL determines how long the record is held in name servers cache.
Type: select “A”.
Record: the IP address you want to point the domain to.

IMPORTANT: If you set a single domain/subdomain to have multiple different IP addresses, the traffic will be pointed to one of them at random. It is recommended to only have 1 A record for each domain.

CNAME records can only be created to subdomains (e.g. www.example.com or shop.example.com). CNAMEs are pointed to a domain or subdomain, but never to IP addresses. Our service has a www-record that points to your main domain by default.

1. Open your control panel and click “Advanced Zone Editor“.
2. If you have multiple domains in your web hotel package, choose the domain you wish to make changes to and click “Manage“.

Here is an example on how to point your site traffic to Google using CNAME records:

In this example, the www-domain is pointed to Google. In addition, we recommend adding a redirect from non-www traffic to force the site to use www. You can create this in control panel -> “Redirects“:

1. In “Redirects” you should put your domains address with the http://www prefix.
2. You should choose the option “Do Not Redirect www.” also.

TXT records can be used e.g. to verify your domain to Google or Microsoft. Your emails’ SPF records should also be added as TXT records.

1. Open your control panel and click “Advanced Zone Editor“.
2. If you have multiple domains in your web hotel package, choose the domain you wish to make changes to and click “Manage“.

Here is an example on verifying your domain to Google:

SRV records are used for example in Microsft Office365 service.

1. Open Control panel and click “Advanced Zone Editor“.
2. If you have multiple domains in your web hotel package, choose the domain you wish to make changes to and click “Manage“.

Here is an example on how to add Office365 SRV records in our control panel:

Service: _sip Protocol: _tls:

You can write the prefix “_sip._tls” to the field and click on the next field. Control panel will automatically fill your domain name to the end.

Service: _sipfederationtls Protocol: _tcp:

You can write the prefix “_sipfederationtls._tcp” to the field and click on the next field. Control panel will automatically fill your domain name to the end.

10.12.2015

We will update our network routing on between Friday 9.10 23:00 and Saturday 10.10 01:00. Our service may experience brief outages during this time.

06.10.2015

The prices of Office 365 products (Business Premium and Business Essentials) have been changed. New prices with VAT:
Business Premium 147,30 €/year (without VAT monthly price 9,90 €).
Business Essentials 67,00 €/year (without VAT monthly price 4,50 €).

05.10.2015

We will be offering .Eu domain for only 4,90 € and the offer is valid till the end of the year. It’s now a great time to get yourself a european domain name!

We have recently changed our switchboard, and with it also the phone number has changed. The new number is +358 (0) 9 4245 0284. We have redirected the old phone number calls to the new phone number, but this will end pretty soon.

The new switchboard has for example better waiting practices and it also has notifications.

02.10.2015

Our phone service is closed on Midsummer’s Eve (19.06.2015). It is however possible to contact our customer service via Email or ticket system.

Happy Midsummer!

19.06.2015

Our phone service closes early today (at 14.00) and is also closed 01.05.2015. It is however possible to contact our customer service via Email or ticket system.

Happy Labour Day!

30.04.2015