Scam emails with fake invoices

We have noticed that some of our customers have received fake bills for domain renewal and registration. These invoices include “.FI domain hosting”. The messages are scams and can be ignored. Our maintained domains can only be renewed through us and invoices can be seen and can always be paid through our client pages. For example, renewing the .fi domain will cost  15 euros (including VAT 24%).

Please note that the our account number is FI02 1112 3000 3698 57. Our invoices also include the business ID: 2180456-9 , the VAT ID FI21804569 and our company name Suomen Hostingpalvelu Oy. The These fraudulent bills have had a Polish account number starting with the Polish prefix PL.
<H4> Example of fraudulent invoice: </ h4>
<Img class = “size-large wp-image-10588 alignleft” src = “https://www.hostingpalvelu.fi/wp-content/uploads/2017/06/View image-2017-06-06-kello-10.41. 20-1024×758.png “alt =” “width =” 640 “height =” 474 “/>

Update on June 13, 2017:
Focusing on this news: This scam is not specifically addressed to our customers but is generally targeted at fi-domains. Customers from other service providers have also received scam messages. For more information on Ficora’s news:
<a href=”https://www.viestintavirasto.fi/viestintavirasto/ajankohtaista/2017/fi-verkkotunnuksetliittyjähuijauslaskujaliikkeellä.html”> https://www.viestintavirasto.fi/viestintavirasto/ajankohtaista/2017/fi-verkkotunnukset liittyjähuijauslaskujaliikkeellä.html < / a>

16.06.2017

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We are launching an interesting new product development project. The final goal is to become international. We are now looking for key individuals for the project. After project is done, the product will be maintained and further developed so the job will continue. We are now looking for experienced senior developers who have experience in modern web development. To communicate with us, you need to be fluent in English or Finnish.

We are going to create a small and efficient developer team for this project. Agile development methods will be used. Our office is located in Pitäjänmäki, Helsinki (we have also an office in Turku). However it it not important where you do the job as long as you do it efficiently. Of course we will need to have meetings in order to see what has been done and what will you do next. We can then have a meeting in our office or online meeting if needed.

We value following experience
Node.js, HTML5, CSS3, JSON, Sass/LESS, Javascript (AngularJS, React, Vue.js), MongoDB, responsive application

We offer:

  • possibility to work remotely
  • flexible work and work times
  • opportunity to impact the project from the start
  • opportunity to lead other developers
  • lunch, gym + other benefits
  • competitive salary

We will also look for 2 other developers from the early start. Please feel free to suggest us other developers or hint to others of this vacancy.

Send us your CV (pdf) to rekrytointi@hostingpalvelu.fi. You can also include an application form.

The funding for this project has been taken care of. Developers will be needed also after the project is done to further develop the product.

Company:
Suomen Hostingpalvelu Oy (www.hostingpalvelu.fi) is an agile company based in 2008. We are growing rapidly and we have highest (AAA) creditworthiness. We have well over 11 000 customers and we maintain more than 20 000 domains. That makes us one of the largest web hosting and domain services in Finland.

14.12.2016

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We are making an urgent maintenance outage on shared hosting server cloud3 on Tuesday, 27 September, starting at 00.00. Outage length is approximately 1 hour. During the break, the server is transferred to a newer platform.

26.09.2016

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.fi domain names cannot be modified between Friday, 2 September 2016 at 16.15 and Monday, 5 September 2016 at 10.00. From 5 September 2016 the so called registry-registrar model will be taken in use and all services related to fi domain names are in future acquired only from an own domain name registrar such as Hostingservice.fi.

Transfering an .fi domain name after the change

After 5 September 2016, when customer wishes to place a domain name under a registrar’s management and does not have a registrar yet, the customer will need a registrar transfer key. The key can be requested at FICORA’s customer service and FICORA sends it directly to the customer.

FI-domain registration and renewal – prices from 5 September

1 year 5 euros

2 year 30 euros

3 year 45 euros

4 year 60 euros

5 year 75euros

Prices include VAT 24%.

02.09.2016

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You can reach our phone customer service from 10.00 to 15.00.

01.07.2016

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Ficora is the registry for .fi domain names. From 5 September 2016 a new operation model will be taken in use. This model will clarify the roles of FICORA and registrars. Some restrictions will be removed with the new operational model After the change everyone can register a .fi domain name. Hence also companies and privat persons from outside of Finland can register .fi domain names.

fi domain renewed

The change means that each domain name holder must have their own registrar. It is the registrar’s duty to administer domain names on behalf of the holder and manage the customer relationship. After the change domains can no longer be registered or renewed directly through Ficora.

Hostingservice.fi (Suomen Hostingpalvelu Oy) will continue to be a .fi domain registrar after the change.

Required actions for .fi domain name holders:

1. If your .fi domain name uses our name servers (ns1.hostingpalvelu.fi ja ns2.hostingpalvelu.fi):
No action is required.

It’s the default settings to use our name servers. If you have not changed them you are using our name servers.

2. If your .fi domain name does not use our name servers (you have changed the name servers):
– Go to the client area and change the authorisation key at the domain page at My domains -> Manage -> Authorisation key.
– If you do not have a authorisation key you can order a new from the address below:
https://domain.fi/s/EN/AnonymousAuthorizationKey/AnonymousRequest/f112
– When the authorisation key is saved, Hostingservice.fi will continue to be your registrar after the change.
-If you domain is not shown at our customer pages, please contact us. You can also order a domain transfer from our order page.

You can find more information about the change at Ficoras website:

https://domain.fi/info/en/index/fi_uudistuu.html

You can search for a new domain name at our domain page.

23.03.2016

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We have already changed our domain pricing for registering domains. Now it is time to update the renewal price for the domains for our old customers. Price change concerns domains .com, .net, .org and .info. Price change is due to the current value of the euro and to Verisign lifting their prices.

New prices for registering and renewal:
.COM 12,90 €/year
.NET 12,90 €/year
.ORG 12,90 €/year
.INFO 14,90 €/year

New prices will take effect immediately and will be the prices in the new invoices. In case you do not accept the price changes, you may cancel the domain or transfer it. You can cancel a domain using Client Area or by sending our customer support an email. If you do not want to continue a domain, already created invoice will be cancelled.

16.02.2016

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We update our cloud platform Saturday 6.2 during the period 02.00 -06.00 (EET). During this time Cloudserver and shared hosting services will have an about 1 hour-long outage.

The update improves the reliability of the system and fixes a number of bugs. Among other things, the situation in which a physical server is broken and the service is transferred to another physical server should be more stable in the future.

02.02.2016

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This guide will show how you can manage your domains DNS settings in our service (A, CNAME, MX, TXT, SRV). Please notice that it might take several hours before the changes update to the world, so please be patient while making changes to these settings.

Different service providers use different markings on their instructions. Here are the most common ones:

  • @ -character or an empty field means your domain name, e.g. example.com
  • www -prefix means your domain name with the prefix, e.g. www.example.com

 

MX record defines the server that accepts your email messages. MX records are domain spesific so they affect all email addresses under that domain.

1. Open your control panel and choose “Domains” -> “Advanced Zone Editor“.
2. If you have multiple domains in your web hotel package, choose the domain you wish to make changes to and click “Manage“.

New records can be added by using the “Add record” form.
You can edit the existing records by clicking “Edit” next to the record you wish to make changes to.

Name: The name of your domain (in here it is example.fi).
Priority: The server with the lowest priority number will be the primary email server (0 is the highest priority). If multiple servers have the same priority number, messages will be sent to them at random.
Destination: The destination of the server where your mail services are.

 

Here is an example on how to forward the messages to Google with MX:

Generally it is advised to only use the email records that are needed. For example, if you want to redirect your mails to Google, you should delete all other MX records so that the Google records are the only ones (like in the picture).

Here is an example on how to forward the messages to Office 365 -service:

If you are only using 1 MX record, the priority number is not important. It is still good practise in these cases to use priority “0”.

Before adding or changing any records, check the records from the service provider you are about to use.

A-Record is used to point a domain or a subdomain to a servers IP address. IP address has to be in IPv4-format (e.g. 31.217.192.97).

1. Open Control panel and click “Advanced Zone Editor“.
2. If you have multiple domains in your web hotel package, choose the domain you wish to make changes to and click “Manage“.

By default, the main A record for the domain is the first one in the list. You can edit this by clicking the “Edit” button found on the right side of the domain:

By changing this IP address, you can easily point your site traffic to another server:

A new A record can be added like this:

Click the “+ Add record
Name: The name of the domain/subdomain you want to create the record for.
TTL(Time To Leave): TTL is used to mark the lifespan of the record in seconds. This can be for example 3600 (1 hour). TTL determines how long the record is held in name servers cache.
Type: select “A”.
Record: the IP address you want to point the domain to.

IMPORTANT: If you set a single domain/subdomain to have multiple different IP addresses, the traffic will be pointed to one of them at random. It is recommended to only have 1 A record for each domain.

CNAME records can only be created to subdomains (e.g. www.example.com or shop.example.com). CNAMEs are pointed to a domain or subdomain, but never to IP addresses. Our service has a www-record that points to your main domain by default.

1. Open your control panel and click “Advanced Zone Editor“.
2. If you have multiple domains in your web hotel package, choose the domain you wish to make changes to and click “Manage“.

Here is an example on how to point your site traffic to Google using CNAME records:

In this example, the www-domain is pointed to Google. In addition, we recommend adding a redirect from non-www traffic to force the site to use www. You can create this in control panel -> “Redirects“:

1. In “Redirects” you should put your domains address with the http://www prefix.
2. You should choose the option “Do Not Redirect www.” also.

TXT records can be used e.g. to verify your domain to Google or Microsoft. Your emails’ SPF records should also be added as TXT records.

1. Open your control panel and click “Advanced Zone Editor“.
2. If you have multiple domains in your web hotel package, choose the domain you wish to make changes to and click “Manage“.

Here is an example on verifying your domain to Google:

SRV records are used for example in Microsft Office365 service.

1. Open Control panel and click “Advanced Zone Editor“.
2. If you have multiple domains in your web hotel package, choose the domain you wish to make changes to and click “Manage“.

Here is an example on how to add Office365 SRV records in our control panel:

Service: _sip Protocol: _tls:

You can write the prefix “_sip._tls” to the field and click on the next field. Control panel will automatically fill your domain name to the end.

Service: _sipfederationtls Protocol: _tcp:

You can write the prefix “_sipfederationtls._tcp” to the field and click on the next field. Control panel will automatically fill your domain name to the end.

10.12.2015

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We will update our network routing on between Friday 9.10 23:00 and Saturday 10.10 01:00. Our service may experience brief outages during this time.

06.10.2015

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